Problems We Solve
Excluding Tenants Without Smartphones
Include all tenants in your digital property management system, regardless of whether they have smartphones or internet access.
Payment Friction in Low-Connectivity Areas
Enable smooth rent collection even in areas with poor internet connectivity through simple text-based USSD menus linked to mobile money.
Difficulty Reporting Urgent Maintenance
Allow tenants to quickly report urgent maintenance issues via USSD when they don't have access to the app or internet connectivity.
USSD Features
Tenant balance checking via USSD code
Rent payment initiation linked to M-Pesa
Basic maintenance request submission via text menu
SMS notifications for important updates
Works on any mobile phone, no smartphone required
No internet connectivity needed
Simple numerical menus for easy navigation
Payment confirmation via SMS
USSD session history tracking in tenant accounts
Accessible in English and Swahili
Integrated with the main SpotLetting platform
Compatible with all Kenyan mobile networks
USSD Feature Access
SpotLetting's USSD service is designed specifically for the Kenyan market context, ensuring all tenants can interact with your property management system:
- •Access key features by dialing a simple USSD code like *123#
- •Navigate through simple text menus using any basic phone
- •Check rent balances and payment due dates instantly
- •Initiate rent payments directly through M-Pesa integration
- •Report maintenance issues using simple category selection
- •Works everywhere in Kenya, regardless of internet availability